Return Policy
Return Policy
🔄 14-Day Hassle-Free Returns
At mygolf-carts, we strive to ensure customer satisfaction with every purchase. If you are not completely satisfied with your order, we offer a 14-day refund policy to make your shopping experience hassle-free.
Eligibility for Refunds
To qualify for a refund, the following conditions must be met:
- The item must be returned within 14 days of delivery.
- The product must be unused, in its original packaging, and in the same condition as received.
- Proof of purchase (order confirmation or receipt) is required.
Non-Refundable Items
Certain items are not eligible for refunds, including:
- Items that have been used, damaged, or altered after delivery.
- Products returned without original packaging or missing accessories.
- Clearance or final sale items.
How to Request a Refund
Contact Us
Email us at contact@mygolf-carts.com or call +1 904-552-4437 to initiate your return request.
Receive Return Instructions
Our support team will provide return shipping instructions and details.
Ship Your Item
Customers are responsible for return shipping costs unless the item was damaged or incorrect upon arrival.
Processing Your Refund
Once we receive and inspect the item, we will process your refund within 5-7 business days to your original payment method.
Exchanges & Replacements
If you receive a defective or incorrect item, please contact us immediately, and we will arrange for a replacement or exchange at no additional cost.
Late or Missing Refunds
If your refund has not been processed within the stated timeframe, please check with your bank or payment provider. If you still have concerns, contact us for assistance.
Contact Us
For any further questions regarding our refund policy, feel free to reach out to our customer service team:
📧 Email: contact@mygolf-carts.com
📞 Phone: +1 904-552-4437
📍 Address: 306 1st Ave SW, Minot, ND 58703, USA
